Downloading Data using the Export Hub Follow

The Export Hub allows event data to be quickly exported and made available for download. 

To utilize this feature, navigate to the Export Hub through the left-side menu, select the data for export, then click the export button. 

Once the data is exported, a time log is generated and the data is made available for download.

 

Important: Download times may vary depending on the file size and internet bandwidth.

 

Unarchiving Files

Files that were uploaded to the platform more than a year ago will have been automatically archived. To export these files, they will need to be unarchived first. To unarchive files, navigate to Files through the left-side menu. 

To view all archived files, click the Storage Status column header twice to sort the files alphabetically, bringing all files with an Archived status to the top of the list.

Select the archived files and click the unarchive files button.

Important Notes: After files are unarchived, they will still need to be downloaded or exported.

Please be aware that unarchiving files can take a considerable amount of time to complete, so it is recommended that archived files are unarchived before downloading/exporting all files.

 

Data available for export:

People

Organizations

Organization leads

Session info

Gamification activity

Polls

Session chats (not Zoom chats)

Metrics available for export:

Dailies
Page views per day

Total responded per day

Total visits per day

Total users of native app per day

Speakers profile views per day

Exhibitor booth visits per day

Total hours of session content watched per day

 

Additional Metrics
Total attendee visits by page

Attendee users by country

Attendee users by OS

Attendee users by mobile OS

Attendee users by web browser

Locations of users who read campaigns

Banner Ad - Aggregate metrics

Exhibitor - Aggregate metrics and consumption details (includes videos and documents)