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Using A Custom Domain

Overview

The Pathable platform provides an option for you to expose your platform using your domain. For example, if your website is mycompany.com then you can use your Pathable platform at event.mycompany.com.

Setting up your DNS

Create a CNAME entry (in the example above it would be `event`) in your DNS server pointing to one of these entries, contact your Implementation Manager to confirm which one to use.

US-based events:

us-east-1.galaxy-ingress.meteor.com.

EU-based events:

eu-west-1.galaxy-ingress.meteor.com.

APAC-based events:

ap-southeast-2.galaxy-ingress.meteor.com.

When the CNAME record is complete, contact your Pathable Implementation Manager to enable the SSL certificate for your platform and redirect the platform requests to this new address.

 
If you would like to use a root domain (event.com instead of event.yoursite.com) for your Pathable site, you may be able to, check the steps below:
 
1. It's only possible if your DNS provider supports CNAME Flattening, sometimes called a ANAME record. Cloudflare and DNSMadeEasy are examples of providers that support it.
Note: Route53 and GoDaddy do not support this.

2. If your DNS provider supports CNAME Flattening, you can point the root domain to the correct CNAME value using a ANAME record. You will use the same CNAME entries listed above. Once completed, contact your Implementation Manager so they can complete the final step.

 

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