If you are using a native app for your event experience, you will need to provide your Client Happiness Manager with an Apple API key. Below are instructions on how to generate and retrieve this information to share with your CHM.
To generate an Apple API key, the Account Holder must first sign in to the Apple Developer account on the App Store Connect.
If you do not have an Apple Developer account yet, please follow the instructions on the article "Establish Your Apple Developer Account"
- Select Users and Access
- Select the Keys tab.
- Select Generate API Key
- Enter the key name "Pathable Key"
- Under Access, select the admin role for this key.
- Select Generate.
The key's name, key ID, a download link, and other information appears on the page. Download the API key.
Send your CHM the Issuer ID, Key ID, and the Downloaded API Key file.
- Warning: The API Key file can only be downloaded once- be sure to save it somewhere that is easy for you to find.